Monitor and evaluate the activities of Cage Cashiers to ensure achievement of financial, policy and regulatory objectives.

Work with customer relations issues that are beyond the authority of staff in order to resolve situations in an equitable manner.

Review compliance with relevant gaming regulations to ensure that the cage is operating within these parameters, as well as company policies and procedures.

Monitor and evaluate overall company activities in relation to departmental operations to ensure integration of company needs with the services rendered through credit and collections.Ensure procedures and proper controls are strictly enforced to protect assets.Evaluate and prepare daily cash deposit and electronic check deposits.Maintain protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail.Monitor credit granting and collection policies and procedures to ensure established guidelines comply with all internal and external regulatory directives and laws.Understand department objectives, standards, guidelines and budget to achieve effective supervision of department adjust daily schedule according to business levels.Follow-up corrective action and recommend policy as well as procedural changes to mitigate future deficiencies. Assist in management of regulatory and internal control procedure audits.Assist in hiring, motivating, coaching and directing department team members that possess the aptitude to provide hospitality as well as deliver excitement.Staff, schedule, evaluate, train, develop and monitor team members.Act as a Cage Lead in the absence of a full time Cage Shift Manager.The following statements are intended as general illustrations of the work in this job class and are not all- inclusive. He/She is accountable for cross-functional partnerships, as well as responsible to lead, inspire and develop his/her constituent.

The Cage Lead is also responsible to create and foster an environment that supports and rewards Team Members for providing an Exciting environment and World Class Service by delivering Old-World Hospitality and Charm. The Cage Lead is responsible for direct supervision of the cage bankers and cashiers in accordance with company Internal Control Policies and Procedures, state regulations, Bank Securities Act, Title 31 Rules and Regulations, and the company’s Responsible Gaming Plan.

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